_monet208
27-11-2010, 07:45 AM
Good-bad entertainment-well it depends upon your view of "reality" television.Mine after watching the first of the new series is a poor overall impresion of our industry.Now I know others will say that guests will take such bad impressions with a pinch of salt,but many will not and discuss it widely with friends!
We had the 4 star,silver award owners claiming to be the best in Oxfordshire-what no 5 star accommodation in the county? OK a bit of excess ego, but they really tried hard for example,putting older non-disabled guests in a disabled room and after being asked to move them,next morning put a large bright yellow hearing amplifier on their breakfast table,having spotted that gentleman used a hearing aid !
But the worst was the lady owner of a non-assessed ,aptly named Donkey Hill B&B in Wales,who set out to wreak her worst vengence upon VB 5 star guest house owners who dared to complain of finding hairs from her dog actually in the bed when they stayed at her farm! What followed would put anyone, but the thickest skinned visiting any UK guest accommodation. Appalling behaviour and quite unpleasant comments from the lady in question,I only hope she cringed after watching the series-though I doubt it she would even realise what an awful person she came over as being.
So what do other members think- reality television is here to stay-future programmes may give a better impression of our industry-or do we just accept that there are some B&B owners out there who cannot accept any form of criticism without becoming the sort of person that a VB Inspector would walk out on !
We had the 4 star,silver award owners claiming to be the best in Oxfordshire-what no 5 star accommodation in the county? OK a bit of excess ego, but they really tried hard for example,putting older non-disabled guests in a disabled room and after being asked to move them,next morning put a large bright yellow hearing amplifier on their breakfast table,having spotted that gentleman used a hearing aid !
But the worst was the lady owner of a non-assessed ,aptly named Donkey Hill B&B in Wales,who set out to wreak her worst vengence upon VB 5 star guest house owners who dared to complain of finding hairs from her dog actually in the bed when they stayed at her farm! What followed would put anyone, but the thickest skinned visiting any UK guest accommodation. Appalling behaviour and quite unpleasant comments from the lady in question,I only hope she cringed after watching the series-though I doubt it she would even realise what an awful person she came over as being.
So what do other members think- reality television is here to stay-future programmes may give a better impression of our industry-or do we just accept that there are some B&B owners out there who cannot accept any form of criticism without becoming the sort of person that a VB Inspector would walk out on !