Cancellations and No-shows
Key facts
- All accommodation providers are strongly recommended to have a cancellation procedure, in order to avoid any problems with cancellation, curtailment and no-shows.
- If a guest cancels a booking or checks out early, they are in breach of the booking contract they have with you.
- If you have to cancel a booking that you have already accepted, you are in breach of contract.
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Browse this topic:
- Cancellation by guests
- Cancellation provisions in the booking conditions
- If a guest cancels and refuses to pay
- Charging a credit card following cancellation or no-show
- Claiming damages if a guest cancels
- What if a guest does not accept the accommodation?
- What if I cancel a guest’s booking?