Accommodation Knowhow
The Pink Booklet Online

Guests with Disabilities

Key facts

  • If you provide any sort of accommodation, serviced or self-catering, the Disability Discrimination Act 1995 (as amended) applies to you.
  • The Act gives people with disabilities rights of access to goods, facilities and services, which includes tourist accommodation.
  • You are also required to make reasonable adjustments to the way you deliver your services and to the physical features of your premises to make it easier for disabled guests to use them.

Subscriber-only Content

Browse this topic:
  • The Disability Discrimination Act
    • Does the Act apply to me?
    • How is 'disabled' defined?
  • How does the Act impact on me?
    • Equal treatment
    • Reasonable adjustments
    • Good practice
    • Tax allowances
    • National Accessible Scheme
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