Luggage and Belongings
Key facts
- If you run serviced accommodation, you are required by law to undertake responsibility for the safekeeping of all reasonable items of luggage brought in by guests.
- Hotel owners have the legal right to detain a guest's property until the guest settles his/her bill.
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- Rights and responsibilities
- What is a hotel and a private hotel?
- What is the responsibility of a hotel for luggage and belongings?
- What if the guest did not stay overnight?
- What is your liability as a private hotel?
- Your right to retain a guest’s luggage
- Owners of hotels
- Owners of private hotels and self-catering accommodation