Features
Thinking of a change?
Perhaps you run a medium-sized city centre hotel and fancy a slower pace of life, running a small B&B on the c... more 12 Nov 2007
Are you switched on for switchover?
Nowadays a television in a guest’s bedroom is regarded as the norm, not a luxury. So, if you provide televisio... more 04 Oct 2007
Get London graded
If you are an ungraded London hotel, guesthouse or self-catering accommodation then Get London Graded, run by ... more 04 Oct 2007
How to boost your income
Are you achieving the income that you want? There are many ways to increase revenue and profitability - the be... more 10 Sep 2007
Work/life balance: how to achieve it
Are you achieving the work/life balance and income that you want? This was the dilemma faced by Barbara Drew a... more 31 May 2007
Good housekeeping
Susan Brougham is head housekeeper at Matfen Hall. She started her working life as a chambermaid when she was ... more 31 May 2007
Five marketing mistakes to avoid
Most people associate marketing with potentially expensive promotional elements such as websites,brochures and... more 31 May 2007