In most well managed self-catering properties, problems are the exception rather than the rule. However, it is useful to be prepared for some common problems. Here we cover the following:
dealing with complaints
damage to, or loss of, your property and possessions.
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Complaints
Listening and Body Language
Unforeseen problems
Complaint letters
Properties let through agencies
Damage to, or Loss of, your Property and Possessions
Significant damage
Missing items
Legal action or absorb the costs?
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